Our story
Zeongrow began as a small team of quantitative researchers and exchange engineers who were tired of two things: trading platforms that quietly took custody of user funds, and "AI" tools that were really just dressed-up moving averages. We wanted a system that traded the way a careful operator would — with rules, with risk limits, with full transparency.
Today Zeongrow serves more than a million members across global markets, and the Canadian rollout brings the same architecture closer to home: local-language support, payment rails that respect Canadian banking, and content tuned to the regulators and tax authorities investors here actually deal with.
What we do differently
- Non-custodial trading by design. Your crypto stays on the exchange you already trust. We connect through API keys with withdrawals disabled. The bots place orders; we never hold your coins.
- Honest performance reporting. Every deal a bot opens is logged. You can pull a full statement at any time and see exactly what was bought, sold, when and why.
- Strategy templates, not black boxes. Every preset bot exposes its rules so you can read the strategy, clone it, change it, or use it as a learning tool before you trust it with real capital.
- Canadian support hours. The Canada team responds inside business hours that match Atlantic, Eastern, Central, Mountain and Pacific time zones — not "follow the sun".
Our team
The team is split between engineering, market research, support and compliance. Our compliance group works alongside Canadian counsel to keep our practices aligned with the latest provincial securities expectations and the Canada Revenue Agency's reporting guidance for crypto activity.
How we measure success
We do not measure ourselves by the number of accounts opened. We measure by retention: members who keep their bots running for six months or more, members who report withdrawing real profits to their bank, and members who refer a friend without us asking. Those are the numbers we publish on the Plans page in our annual transparency note.